Question 1

How many days does it take the product to leave your warehouse after we order?

Accepted Answer

In case the products are available in our warehouse, the order will be processed immediately within 4-6 hours. The total processing and shipping take 2 working days.
 
If you place your orders during weekends, the order will be processed on Monday. Some products might take a little longer to be shipped depending on the day booked. Within India, it takes a max of 4-6 days for the order to be shipped.
 
Please Note: Personalized and customized products take a little longer.

Question 2

Can I get express delivery?

Accepted Answer

To get your order delivered in express format, select the Express delivery option.
Do note, it has an additional shipping cost of INR 350 per order.
If you want to know more, please feel free to write to us at support@preggy.com.

Question 3

What if we receive a damaged Parcel or Product?

Accepted Answer

In case you have received a damaged parcel or Product, kindly write us at support@preggy.in within 48 hours of delivery.
 
Please Note: Post 48 hours no request will be entertained.

Question 4

How do I update my shipping address and preferences?

Accepted Answer

Once you register, we will create an absolute Personal Account page for you. You may use this to log in at Preggy.in. Please do update all your personal information.
 
You might receive a call from our 24x7 Customer Care, our executives would be able to do it for you.

Question 5

Do you Deliver Products outside India?

Accepted Answer

Yes, we will be happy to ship it for you outside India.

Question 6

Can I track my order?

Accepted Answer

Yes. Once your order is confirmed you can easily track its status on your Account page. You can also do this by clicking on Order History in the dropdown and selecting the order you wish to track.
 
After your order ships, you'll receive a notification email with a tracking number, so you can check on your shipping status and know when to expect your order time.
 
Our standard delivery time is 4-5 days within metros in India and 7-8 days outside metros in India.

Question 7

What if i ordered from Preggy and have not received the delivery?

Accepted Answer

We are working endlessly with our delivery partners to make sure that your products reach you at the earliest. However, sometimes we fail to make it before the deadline. And it feels terrible. We expect your understanding if your order is late. That being said, do make sure to call us at Support so that we can try expedite your order on a priority basis.

Question 8

What types of payments are accepted?

Accepted Answer

We accept all major Credit cards, Debit Cards as well as net banking.

Question 9

How long will it take for my orders to get delivered?

Accepted Answer

It will take 1-2 days to dispatch your products after you order online.
Depending on your location, the shipment will get delivered to you within 3-7 days from the date of order.

FAQs

Quick Links

Refund policy

Terms and Conditions

Shipping and Delivery

FAQs